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Why won't VHI refund my travel policy? Irish Times

DOMINIC COYLE

Q&A:  Q My VHI renewal date was December 2009. I cancelled as I got a much cheaper quote from Quinn. I took out an annual Multi Trip travel insurance policy with VHI last September.

I am going on holiday and checked with VHI about my travel policy to be told that I no longer have travel insurance as I have cancelled my health insurance. I asked for a refund for the remainder of the year, for which I paid €69, but they said no. If they won’t honour my travel policy, should they not give me a nine-month refund?

– Ms A N, DUBLIN  

A  

It sounds logical that you would get a refund for the unused portion of your travel policy but it appears in this case that this will not happen. This seems to be a classic case of your failing to read the small print. The first hint comes in the promotional blurb for VHI’s Multi Trip insurance which states that it is exclusive to VHI healthcare members.

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