Travelers offered refunds, as well as headaches CNN
As of Monday, major airports including Dulles, Newark International, JFK, LaGuardia and Logan were all reopened and most previously-stranded travelers were being accommodated on future flights.
Overall, Thomas Hendricks, senior vice president of safety, security and operations at the Air Transport Association said the airlines and airports' management of the hurricane's disruption went "flawlessly" and the impact to travelers was minimized by the Federal Aviation Administration and Transportation Security Administration's preparations.
"It's gone very well," said Hendricks. Although, he said, it will still take several days to get back on track.
But for those who missed a much-anticipated vacation, it may not seem as if things went as smoothly.
While Amtrak offered refunds or rebookings without penalties and many of the nation's largest airlines, including Delta, U.S. Airways, United, American and JetBlue, waived fees for flight changes and even offered refunds to passengers whose travel plans were thwarted, it still meant hours of frustration for travelers.


